Error: Unable to complete action because potentially malicious text was found

Modified on Mon, Apr 29 at 9:24 AM

Problem

You tried to save some information, most likely a service, and received an error message:

Solutions

Unfortunately, this typically means that a security flag was triggered on our end and your attempt to save was stopped. In most cases, the text will not seem problematic, but fits a certain pattern of text that our server is guarding against. Please open a ticket and include the following information:

A screenshot of the page you are on, with the error message if possible. Please make sure this includes identifying information like the service id if you are trying to save a service.
The date and time your ran into the error (as specific as possible).
Your public IP address, which you can get from a site like: https://ip.me/ or https://whatismyipaddress.com/. It should look similar to "85.32.120.52".