Troubleshooting

Problem logging in
Problem I have been able to log into the HealtheFirst system before but am no longer able to access the system. (or) I deleted my Google Authenticator ap...
Thu, Jul 23, 2020 at 1:22 PM
Unable to download file
Problem I am receiving an error when trying to view or download a file, or the file is blank. Solution Re-create the pdf (if you can) If the file was ...
Thu, Jan 28, 2021 at 11:33 AM
File not appearing correctly
Problem When I view the pdf version of a digital form, I am seeing an error, a login page, or something else on the form that would indicate that the pdf ...
Mon, May 11, 2020 at 12:07 PM