Tutorials

Billing Rates
Background In HealtheFirst, billing rates are the driving force behind a number of actions.  In this article, we'll walk through those various setting...
Mon, Jul 25, 2022 at 1:23 PM
Communication
Background There are several different types of communication opportunities throughout HealtheFirst.  We've done our best to outline the different opt...
Thu, Jun 16, 2022 at 2:28 PM
Custom Fields
Background Custom fields are available to be added to services, service groups, activities, staff profiles, client profiles, client cases, and tickets.  Th...
Mon, Aug 1, 2022 at 1:04 PM
Electronic Visit Verification (Check-In and Check-Out)
Background In the home healthcare space, Electronic Visit Verification (EVV) is a requirement for confirming that workers are where they are when they said...
Thu, Jun 16, 2022 at 11:50 AM
Reminders
Background Reminders are not designed to pop-up a notification at 3:20pm to remind a user to do something, but are more about daily management.  They will ...
Fri, Jun 17, 2022 at 7:50 AM
Searches
Background & Setup HealtheFirst has several search pages, each focused on a different entity in the system: Services, Service Groups, Clients, Staffs, ...
Mon, Aug 1, 2022 at 9:28 AM
Service Approval
Background Approval can serve as an intermediate step between a service being completed and being ready for billing, where a supervisor can review the cont...
Fri, Jun 17, 2022 at 6:42 AM
Service Plans
Background Service plans allow for the creation of discrete services with different due dates and assignees, from one place, on a fixed schedule.  Users wi...
Thu, Jun 16, 2022 at 12:04 PM